Ice Rink Manager

 

Qualifications

  • Must be at least 18 years of age
  • Must be comfortable learning to operate an Ice Resurfacer (Zamboni)
  • Ability to lift/carry ~50lbs and do manual labor, such as shoveling snow off rink and other areas
  • A self starter and comfortable with basic mechanical systems and equipment – we will provide specific training.
  • Have the ability to foster positive interactions with the public, and the ability to calmly resolve potential customer service issues
  • Must appreciate kids and families
  • Previous customer service experience preferred
  • Previous experience managing others is preferred
  • Experience working in an Ice Arena or related recreation facility is preferred, but not required
  • CPR/first aid training a plus

Responsibilities

  • Oversee hiring/scheduling of staff
  • Supervise/manage 1-2 people who will be supervising skaters
  • Operate Ice Resurfacer and ensure ice is ready and safe for use
  • Remove snow from rink area as necessary (requires shoveling as necessary)
  • Oversee daily sales
  • Process all admission transactions accurately by cash, credit card or automatic debit
  • Schedule and reserve use of the rink; including birthday parties and special events
  • Ensure proper documentation is filled out and processed correctly
  • Check all mechanical aspects related to the Rink
  • Maintain safe area around rink facilities
  • Clear ice during storms
  • Able to handle medical and safety issues that may come up
  • Retrieve, install and tear down the special decking and carpeting used for special events
  • Deal calmly and efficiently with situations relating to guests
  • Adhere to all specified safety regulations at all times, while being courteous to guests
  • Position would require a fair amount of time outdoors (there will be a heated tent to be able to warm up) and would also require a significant amount of time standing and moving.
  • Pay is hourly, and commensurate with experience, and hours would depend on weather conditions.  Expectation is ~40 hour work week.  However, there may be weeks with less and some with overtime.
  • Role for this year will be ~ 5 weeks starting toward the end of January.  One 5 day week of  training plus 4 weeks on the job (Wednesday-Sunday). Training will be at Westport PAL rink for one week prior to starting at the Boucher Community Ice Rink